Terms & Conditions

Operator

Glykera Nutrition is operated by Enhanced Wellness LLC, 1095 Sugarview Dr Ste 100, Sheridan, WY 82801. These terms govern your use of this website (the "Site") and the purchase of Glykera Nutrition products.

Customer service

Email us 24/7 at support@glykeranutrition.com — we respond to frequently asked questions immediately, with live operator response within 8–12 business hours. Customer service phone: 1 (855) 978-8758. Support hours: 24/7. By using, accessing or ordering products from this Site, you agree to all of the following terms.

Acceptance of agreement

Your access to and use of the Site is subject to the following terms and conditions, which may be updated by us from time to time without notice to you. You may review the most current version of the terms and conditions at any time on this page, along with the Site's posted privacy policy. By accessing and browsing the Site, you accept and agree to, without limitation or qualification, the terms and conditions and privacy policy, and acknowledge that any other agreements between you and us are superseded and of no force or effect with respect to your access and use of the Site.

Shipping of product(s)

Your order will be processed and shipped with USPS within about 1 business day. Shipping time is estimated to be four (4) business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at 1 (855) 978-8758.

Shipping and handling fee

Shipping and handling fees are non-refundable.

Returns and refunds

We will credit one returned unopened product per customer if the received package is postmarked within 30 days of the original order date and included with an RMA number obtained from customer service. Refunds will be issued to the customer's credit card within 3 business days. No returns are credited after 30 days of the original order date. Any merchandise must be returned at the customer's expense and must have an RMA number marked on it. No returns are credited if they are not accompanied by an RMA number. No refunds will be issued for any used product. You may request an RMA and instructions on how to submit a return by emailing support@glykeranutrition.com or calling 1 (855) 978-8758.

If you receive a damaged, defective, or incorrect item, please contact customer service at support@glykeranutrition.com or 1 (855) 978-8758 before returning it and we will work with you to make it right.

Please send all returns to: PO Box 227631 Doral, FL 33222, USA

Subscription policy

You understand that you are subscribing to a monthly program in which you will receive a new product every 32 days at the retail price of the selected subscription products unless the ongoing portion of this agreement is cancelled. You also understand that you can cancel your ongoing order at any time after the initial purchase to avoid being charged for the next month's subscription fee by calling 1 (855) 978-8758, 24/7, or by emailing us at support@glykeranutrition.com. Your order will be processed within about 1 business day. This purchase will appear on your credit card statement as "Enhanced Wellness LLC".

Did not receive and/or lost package

All products are expected to arrive at the shipping address originally typed into the web form on the product webpage you ordered from within 2–4 business days after shipping. Packages will ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering, it is recommended to contact customer support by email at support@glykeranutrition.com. All orders are shipped with delivery confirmation; if the order is shown as delivered we are to believe it has been delivered unless you call to state otherwise. There will be no refunds for product claimed to be undelivered when the package is shown as delivered with delivery confirmation obtained via the US Postal Service. There may be times when shipments are delayed a few extra days.

Terms of sale

The prices below apply to one-time sales. Subscription variants are billed every 32 days at the same price until you cancel.

Billing

For each product above, by placing your order you will be charged the listed price today — a one-time sale. This purchase will appear on your credit card statement as "Enhanced Wellness LLC". Orders are processed and shipped with USPS within about 1 business day.

For each subscription variant, by placing your monthly recurring order you will be charged the listed price now and every 32 days thereafter until you cancel your subscription. You will receive an electronic notification 5 to 7 days prior to your transaction and a receipt after each successful transaction. Orders are processed and shipped with USPS within about 1 business day.

Modifications to services

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Agreement to arbitrate; class action waiver

Any dispute or claim relating in any way to this agreement shall be resolved by binding arbitration administered by the American Arbitration Association in accord with its Commercial Arbitration Rules (visit www.adr.org or call 800-778-7879). The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement. The arbitrator shall not conduct arbitration as a class or representative action. The customer acknowledges that this agreement is a transaction in interstate commerce governed by the Federal Arbitration Act. The customer agrees to waive any right to pursue any dispute relating to this agreement in any class, private attorney general, or other representative action.

No medical advice

The Site does not provide medical advice and is not engaged in rendering medical or professional services or advice, and the information provided on the Site is not intended to replace medical advice offered by a health care provider. We strongly recommend that you promptly consult a physician or professional health care provider prior to use of any product. Neither the products nor the ingredients in the products have been approved or endorsed by the FDA or any regulatory agency to diagnose, treat, cure or prevent any disease.

Product information

The products advertised on this site have not been approved or cleared by a government regulatory body. You should not construe anything on the Site as a promotion or solicitation for any product or service, or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States.

Exclusion of warranty

While we use reasonable efforts to include accurate and up-to-date information on the Site, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site. Without limiting the foregoing, everything on the Site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

User submissions

Any 'personally identifiable information' in electronic communications to the Site is governed by the Site's Privacy Policy, which is posted on the Site.

Links from other sites

We have not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites, and encourage you to alert us at support@glykeranutrition.com if a website is making false claims and linking to our site or products.

Governing law

This agreement and its performance shall be governed by the laws of the United States, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in the United States in all questions and controversies arising out of your use of the Site and this agreement. To the extent allowed by applicable law, any claim or cause of action arising from or relating to your access or use of the Site must be brought within two (2) years from the date on which such claim or action arose or accrued.

Seller of record

This purchase will appear on your credit card statement as "Enhanced Wellness LLC". Product sold by Enhanced Wellness LLC.